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services

our strengths enable your success

strategy + planning

set your direction.

Markets move quickly. While in the throes of execution, your grip on strategic direction may loosen. Let’s regain control. We analyze your ecosystem, identify your challenges, and create a plan for reaching your goals.

brand pivot

Like a home, a brand requires ongoing love and attention. Eventually, it comes time for a makeover. We assess your brand’s relevance, define your go-to-market strategy, refine positioning, develop messaging, and relaunch your brand to the best consumers.

product launch

Your great idea, service, or product deserves the support of a launch plan that maximizes reach & impressions, and delivers tangible results. Our product launch experience includes beauty, fashion, lifestyle, packaged goods, home goods, and business services.

social ecosystem

Marketers love engagement, and no other channel facilitates a two way dialogue like social media. However, with access come risks. We help you build sound influencer & ambassador programs, content & community management strategies, social promotions & contests, and analytics dashboards to track it all.

brand integrations

Celebrity endorsements, athlete ambassadors, partnerships, and sponsorships are all great ways to reach new audiences and build brand authority. We help you get the most out of your investment by creating a cohesive strategy that may include a microsite, content strategy, ambassadors & influencers, customer acquisition, and other tactics for driving broad reach for your integration initiative.

branding + design

find your voice.

Our Branding + Design services are built to imbue the creative process with structure and discipline that brings out the best of your ideas, and iterates to create a beautiful final product. Our experience with imagery, messaging, and user behavior bring a strong acumen of real world application to the long term vision for your brand. The final result will project your brand image, voice, and message in a sophisticated and elegant manner that helps establish the emotional connection all brands want with their customers.

You only have one chance to make a first impression. Seize the opportunity.

product development

create experiences.

From custom brand experience sites, to globally secure web-based applications, we’re building products that are not only stunning to look at, but also effective at driving engagement and conversions. We offer an experienced team with the vision, expertise, and execution process to create delightful, successful products for our partners.

brand sites

You expect a lot of your site. Your customers expect even more. We work with you to develop a beautiful, impactful site that meets your goals. Vivid, visual storytelling inspires content exploration, and optimized user experience enhances your online reputation. Great brand sites can lift sales across all channels.

ecommerce

We know ecommerce. From category & catalog definition, to merchandising & shopping cart optimization, we work with you to ensure your customer experience is seamless and funnel is optimized for conversion. eCom carries nuanced challenges across brand and channel considerations, and our depth of experience will also help you strategically navigate these waters.

native apps

Long live mobility. Responsive design is not always the best option for specific tools or experiences. Sometimes nothing beats a native app when you need to support specific, action-oriented tasks; or information access anywhere, anytime. We work with you to understand what the best solution is for your customers, and then deliver the best app to meet their needs.

customer acquisition

inspire action.

You need a sophisticated growth strategy that will propel you ahead of your competition and lift revenue. Our suite of marketing services are designed to deliver lean, targeted solutions for finding your audience, creating engagement, and driving conversions.

owned

  • Digital Ecosystem
    Your brand exists in a complicated ecosystem, we help simplify it. Starting with a solid content strategy, we refine and enhance your online presence to create memorable interactions and drive engagement. Our experience with B2C and B2B brands includes everything – simple landing pages, custom brand sites, and ecommerce sites with thousands of products.
  • Social Ecosystem
    We create engaging content, provoke thoughtful conversations, and develop thriving communities as a means of elevating your brand by reaching and engaging your audience where they are, in an authentic and genuine way.
  • Email Marketing
    The tried and true, seasoned veteran of online marketing. Email marketing is still an incredibly powerful strategy for driving growth. Whether creating an autoresponse schedule for ecommerce, targeting trade show lists for lead gen, or delivering regular promotions to existing customers; email marketing is effective in growing revenue.

paid

  • Sponsored Content
    Competition is fierce, and there’s a lot of great content vying for your consumers’ attention. We utilize a combination of sponsored media integrations, blog posts, social posts, and forums to drive impressions and engagement with your content and brand.
  • PPC
    Pay Per Click is a fast and nimble strategy that provides instant gratification. It’s a data heavy, complex discipline that requires strong landing pages and a well-tuned conversion environment. When executed correctly, pay per click can pump quick cash into your ecommerce or lead generation funnels.

shared

Word of mouth drives a lot of brand buzz and conversations, both online and offline. We develop shareable content to drive conversations and engagement.

earned

The world is changing, but media relations still plays a role in defining your brand and building buzz. We work with traditional media and bloggers to drive coverage and mentions for your brand.

  nothing great in the world has ever been accomplished without passion.  

Georg Wilhelm Friedrich Hegel

about

we build and execute brand strategies that simplify your marketing ecosystem,
drive engagement, and help you reach your goals.

Charlie Basil

Charlie Basil

Chief Executive Officer

Hometown: Chicago
Team: Da Bears!

Charlie has 10+ years developing strategy, driving execution, and optimizing return on digital marketing initiatives. His project includes leading product development projects for Red Bull, email marketing strategy for Wilson Sporting Goods, eCom and channel strategy for lifestyle brands, and customer acquisition for eCom brands. His industry experience includes fashion, beauty, action sports, wireless, real estate and energy.

His leadership continues to propel the agency forward, while employing lean operating principles to deliver value and impact for our partners. He focuses on growth and development efforts at KlickClack.

Phil Swire

Phil Swire

SVP, Strategy

Hometown: Brooklyn
Team: Yankees

Phil, a brand and marketing strategist focused on digital and social strategy; customer acquisition, engagement, and experience; and product innovation, joins KlickClack Interactive from Ketchum where he oversaw Ketchum’s North American Interactive team. Prior to Ketchum, he held leadership roles with PricewaterhouseCoopers, Direct Partners, HauteLook, Synoptek, and International Paper.

Phil’s industry experience includes consumer products; fashion and ecommerce; restaurant and hospitality; entertainment; financial services; automotive; pharma and healthcare; and nonprofit and advocacy.

Rob Rhoden

Rob Rhoden

VP, Search

Hometown: Los Angeles
Team: Dodgers

Rob has been a leader in SEO and SEM for over 15 years. Most recently he served as VP, Search at IAC, specifically at CityGrid Media. A highly technical executive, Rob’s deep understanding of search algorithms provides a rare advantage to our client’s optimization strategies.

Prior to IAC, Robert was responsible for the tools and systems utilized by the search engine marketing division of 24/7 Real Media.

we are not your agency

We’re your partner. We’re an inspired culture of lions, not lambs. We work with brands we care about. We value the thrill of achievement above all other rewards. We meld traditional principles of brand strategy with the fluxing marketing ecosystem. We thirst for new trends. We have fun doing it. We believe in transparency, and alignment of goals. We overcome the challenges of an agency-client relationship. We are rebel Jedis, pursuing a new hope in marketing.

an honest approach

We’re most interested in creating thriving, enduring partnerships with the brands we work with. We only recommend solutions that fit. Sometimes spending less is the right choice. Sometimes the forces holding your brand back are difficult to address. We don’t shy away from the tough conversations. We activate on whatever is best for your brand’s long term success. We know that trust leads to productivity, which is the only path to achievement.

the lean model

We’re not into fluff. We love action, efficiency, results, and competency. One person, when exuberant about his work, can produce more than five who are not. We measure success by achievement, not headcount. We run a tight ship. You want power, not bloat. We are a team of executives developing innovative strategies, with a deep bench of supporting professionals delivering on execution. This helps us stay lean, avoid workforce complacency, and save you money.

we do big things for cool brands

  • Red Bull
  • T3 Micro
  • Wilson
  • Erin Condren

work

put our experience to work

  you can’t wait for inspiration, you have to go after it with a club.  

Jack London

connect

it all starts with a chat

talk@klickclack.com

424.261.2740

2304 Zeno Pl, Suite A, Venice, CA 90291

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